The buyer pays into a digital escrow account at a bank — not to the seller. The seller is paid only when the buyer says the work is done. If it isn't, the money comes back.
Not a wallet. Not a marketplace. LockerPe never holds your money — it sits in an escrow account at , and leaves it only three ways: to the seller, back to you, or split between you. Never on our initiative — only as the contract, or a written decision on a dispute, says.
A wall of lockers. Every deal on LockerPe gets its own door — its own contract, its own reference at the bank, its own ring-fenced money. The lit door is the one holding yours.
A deal takes about a minute to set up. The buyer gets a link — it works whether or not they have the app.
What's being delivered, by when, and a checklist of what "done" means. Each side adds their conditions. Both accept before any money moves.
UPI or bank transfer into the escrow account at the bank, against this deal's own reference. The seller sees it's locked. Nobody can touch it.
Mark it delivered with a note and a photo. The buyer gets a few days to check — after that, it pays out on its own.
Tick each item on the checklist. All done? A one-time code releases the money — instant bank transfer to the seller. Something missing? Send the list back, or offer a split.
Design, code, content, editing. Two rounds of changes in the contract, money released when the files land.
Sneakers, sarees, furniture, refurbished phones. Matches the photos and the count — or it comes back.
Milestones: advance, work, handover. Each step locked before it starts, released when it's checked on site.
Credentials handed over only after the money is locked. Released once the buyer can log in.
It sits in an escrow account at , governed by an escrow agreement a trustee is party to. Each deal's balance is ring-fenced to that deal. LockerPe can't spend it, lend it or lose it — it's the bank's ledger, not ours.
Sellers: PAN checked against the registry, government ID via DigiLocker, bank account penny-dropped with a name match. Buyers: mobile verified by OTP up to ₹25,000, PAN to ₹2 lakh, full KYC above — counted per deal and on the running total.
Each side writes their conditions. Both accept both. A "done when" checklist per step. If there's a disagreement, this is what it's decided against — nothing else.
Freeze the money in one tap. A mediator reads the contract and proposes a settlement within minutes. Either side can ask for a person at any time — a person decides within 72 hours. Final.
A refund is sent only to the account the money was paid from. Not to a "different account" — that's how money gets laundered through escrow, and we don't allow it.
Fraud wants fast, anonymous and untraceable. Escrow is slow, verified and documented. New accounts are capped until they have a clean history. Every deal has a paper trail we keep for five years.
1. To the seller — when the buyer approves with a one-time code, or when the approval window they agreed runs out.
2. Back to the buyer — when both agree to cancel, or a dispute is decided that way.
3. Split between the two — when both accept a split, or a dispute is decided that way.
Those are the only ways the escrow amount moves. The LockerPe fee is a separate leg, declared in the escrow agreement and shown before anyone pays — never taken out of a refund. LockerPe cannot move money on its own initiative.
The seller sends a link on WhatsApp. Don't have the app? Open the link, verify your number, read the contract, pay into the locker — done. Have the app? The deal lands there, same link. Either way you're told when it's delivered and when it's time to approve.
Verify once. Then every deal starts with the buyer's money already locked — no chasing advances, no "I'll pay after delivery." Your page shows deals completed, value sold safely and a clean dispute record, so a stranger can check you before they pay.
In an escrow account at , held under an escrow agreement that a trustee is party to. Your deal has its own reference, and the balance against it is ring-fenced to your deal — you see the account details before you pay. LockerPe never holds customer money on its own books.
You raise a dispute — the money freezes. A mediator reads the contract and proposes a settlement; a person decides within 72 hours if you ask. Not delivered means a full refund, with no fee, to the account you paid from.
They agreed an approval window when the deal was made — usually three days. If they go silent, the money pays out to you automatically when it ends. Raising a dispute is the only thing that stops that clock, and a dispute has to be decided.
Only the contract both sides accepted: the "done when" checklist, the deliver-by date, and each side's conditions. Nothing outside it counts. A mediator proposes first; if either side wants a person, a person decides. The decision is final and both sides are told why.
Only if they want it. A buyer without the app opens the link, verifies their phone with an OTP, reads the contract and pays. A buyer with the app sees the same deal inside it. The seller sends one link either way.
The seller, out of their payout, by default — so the buyer pays exactly the deal value. A seller can choose to add the fee on top for the buyer instead; it's shown clearly before anyone pays. Refunds carry no fee either way.
Only the part that goes through LockerPe is protected. Put the remaining balance through the locker and write the earlier payment into the conditions so it's on record.
Neither. LockerPe is the workflow — the contract, the checklist, the approvals, the dispute process. The money is held by a bank in an escrow account and moved by licensed payment rails. We're the part that decides when; they're the part that holds and moves.